Moments of Truth

You can present this program to your club to create an awareness how your club performs in various aspects of the member experience. Areas include:

  • First Impressions
    Are guests welcomed into a positive and professional environment that entices them to join?
  • Membership Orientation
    Do members get mentorship and help establishing growth goals?
  • Fellowship, Variety, and Communication
    Is the club environment fun, friendly, and supportive? 
  • Program Planning and Meeting Organization
    Are meetings well-prepared with rich and varied content?
  • Membership Strength
    Does the club attract and retain enough members to have healthy club operations?
  • Achievement Recognition
    Do members get recognition for their achievements to encourage further both their and the club's growth?