Moments of Truth

You can present this program to your club to create an awareness how your club performs in various aspects of the member experience. Areas include:

• First Impressions
  Are guests welcomed into a positive and professional environment that entices them to join?
   
• Membership Orientation
  Do members get mentorship and help establishing growth goals?
   
• Fellowship, Variety, and Communication
  Is the club environment fun, friendly, and supportive? 
   
• Program Planning and Meeting Organization
  Are meetings well-prepared with rich and varied content?
   
• Membership Strength
  Does the club attract and retain enough members to have healthy club operations?
   
• Achievement Recognition
  Do members get recognition for their achievements to encourage further both their and the club's growth?